Sales Objections – Gotta Love ‘Em

Sales Objections – Gotta Love ‘Em

We, who are in the sales profession, face objections.  Yes, I know they are just part of the deal, yet I wanted to touch on them in this blog post.  While we all know they are out there, lurking, we often are not prepared to address them in a way that makes sense both...
Selling and Star Trek – Next Generation

Selling and Star Trek – Next Generation

I grew up watching the original Star Trek series with William Shatner as Captain Kirk.  Kirk, always a crowd pleaser, would get himself into all types of galactic challenges, facing countless objections, and yet, by the end of the show, have saved himself, his crew,...

Success Leaves Clues – In Customer Service

When you think of Customer Service, what is the first thing that pops into your mind?  Something positive, negative, a story, a recent event in your company or personal experience?  Customer Service, while something we try and simplify can become highly complex and...

Connection – What Happens Next?

In our business and personal lives we meet people.  We come in contact with people because we are out there in the community.  Often, we have a specific reason to connect; job interview, sales encounter, catching someone doing something right….it all centers around...

Gotta Have A Plan

Hector Jimenez is the Regional Sales and Operations Vice President for DXP, an Industrial Distributor located in Houston Texas. Hector’s recent promotion to Sales and Ops VP for the Northeast brings with it a need for strategic account management. His review of the...